Bank-Genie is a Singapore-registered fintech company founded in 2016, specializing in digital banking platforms for commercial, retail, rural and micro-finance institutions across Africa, Southeast Asia, Central Asia and Russia. The company’s mission is to simplify and extend banking access by enabling institutions to deploy cost-efficient branch, agent and mobile banking services, even in remote locations. Backed by development investors such as FMO, Bank Genie has built a proven track-record in aiding financial inclusion and digital transformation for banks of all sizes.
| Products and Services | Description |
|---|---|
| Genie-Onboard | A digital onboarding solution that allows customers to open bank accounts seamlessly through any platform or device. It supports eKYC, document upload, and digital signature to ensure a fast and compliant onboarding experience. Designed to reduce manual intervention and improve customer conversion. |
| Genie-Branch | A teller-assisted virtual branch solution that enables banks to deliver full-service branchless banking. It empowers staff to open accounts, process transactions, and provide services outside traditional branches — even in remote or underserved areas. This helps expand reach while optimizing branch operations. |
| Genie-Lobby | A smart queue/lobby management system that lets customers pre-book branch visits or join queues remotely via mobile or web. It improves branch efficiency, reduces waiting time, and enhances the overall customer experience. The system also provides real-time monitoring and analytics for branch performance. |
| Genie-Mobile | A full-featured mobile banking platform that offers complete transaction capabilities — from balance inquiries and fund transfers to bill payments and account management. Built with a modern UI and robust security, it helps banks deliver an engaging, secure, and convenient mobile experience. |
| Genie-Wallet, Genie-Check | A secure digital wallet that enables contactless and cashless payments linked to customers’ bank accounts or cards. It supports peer-to-peer transfers, QR payments, and merchant transactions, promoting financial inclusion and a cashless ecosystem. ---- A remote check deposit solution that lets users capture and submit check images via mobile. It auto-reads and validates details, reducing manual work and improving processing time. |
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