Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation, content services, customer engagement, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.
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Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.</span></p>, company_website=https://newgensoft.com/, consent=1, exhibitor_id=eiig1tff1pzteyamya7f, exhibitortype={id=2, name='Exhibitor', order=0, label='Exhibitor'}, facebook=https://www.facebook.com/newgen.software/, hs_child_table_id=0, hs_created_at=1760435939469, hs_created_by_user_id=68932678, hs_deleted_at=0, hs_id=197589227585, hs_initial_published_at=1760436895745, hs_is_edited=false, hs_name=NEWGEN SOFTWARE TECHNOLOGIES PTE LTD, hs_path=newgensoft, hs_published_at=1776649923761, hs_updated_at=1776649445984, hs_updated_by_user_id=68932678, instagram=https://www.instagram.com/newgensoftware/?hl=en, linkedin=https://www.linkedin.com/company/newgen/posts/?feedView=all, primary_countryregion_of_business={id=223, name='Singapore', order=200, label='Singapore'}, product_description_five=<p>Low-code process design empowers financial institutions</p><p>to respond quickly to change. Whether launching new products, integrating with</p><p>digital public infrastructures, or complying with updated regulations,</p><p>processes can be built, tested, and adapted rapidly, reducing time-to-market</p><p>without compromising oversight. The <strong>rule engine</strong> streamlines the</p><p>authoring of decision logic, while intelligent case management allows users to</p><p>manage every case in one place.</p>, product_description_four=<p>Enables timely and hyper-personalized</p><p>communication across customer journeys. It provides predefined and reusable</p><p>templates, along with capabilities for template generation and automation,</p><p>ensuring faster and compliant design. Financial institutions can deliver</p><p>transparent disclosures, regulatory updates, and targeted outreach programs at</p><p>scale, enhancing both compliance and customer experience.</p>, product_description_one=<p>Drives real-time decisions and dynamic actions with</p><p>intelligent, context-aware agents embedded across end-to-end journeys. These AI</p><p>agents support regulated decision-making by interpreting context, applying</p><p>rules, and orchestrating journeys. From credit assessments to compliance</p><p>monitoring, they ensure decisions are explainable, auditable, and adaptive, helping</p><p>meet supervisory expectations while strengthening customer trust.</p>, product_description_three=<p>Documents</p><p>continue to anchor onboarding, KYC, trade finance, and regulatory reporting. <strong>Content Intelligence</strong></p><p>accelerates these document-heavy processes through intelligent extraction,</p><p>document summarization, and vectorization of content. It digitizes,</p><p>contextualizes, and archives information, turning it into structured,</p><p>decision-ready assets and creating a living knowledge base that evolves with</p><p>every interaction</p>, product_description_two=<p>Enables financial institutions to design, train, and continuously</p><p>refine predictive models that evolve with every interaction. Business and risk</p><p>teams can build models without heavy IT dependence and retrain them as new data</p><p>flows in, ensuring accuracy and relevance over time. Banking-tuned models</p><p>support precise, real-time insights for credit scoring, thin-file borrower</p><p>evaluation, customer behavior, and risk monitoring. The outcome is informed</p><p>lending and proactive risk management.</p>, product_name_five=Process Intelligence, product_name_four=Communication Intelligence, product_name_one=Agentic Intelligence, product_name_three=Content Intelligence, product_name_two=Data Intelligence, record_skip=0, sff_website_url=Newgensoft, sort_type={id=14, name='N', order=13, label='N'}, subcatagory=[{id=1, name='AI & Machine Learning', order=0, label='AI & Machine Learning'}, {id=2, name='Cloud Computing', order=1, label='Cloud Computing'}, {id=3, name='Quantum Computing', order=2, label='Quantum Computing'}, {id=5, name='Cybersecurity', order=4, label='Cybersecurity'}, {id=8, name='Community Bank (Credit Union, Building Society)', order=7, label='Community Bank (Credit Union, Building Society)'}, {id=9, name='Investment Banking', order=8, label='Investment Banking'}, {id=10, name='Remittances', order=9, label='Remittances'}, {id=11, name='SME Banking', order=10, label='SME Banking'}, {id=12, name='Wholesale Banking', order=11, label='Wholesale Banking'}, {id=14, name='Commercial or Corporate Bank', order=13, label='Commercial or Corporate Bank'}, {id=15, name='Insurance Company', order=14, label='Insurance Company'}, {id=17, name='Retail Bank', order=16, label='Retail Bank'}, {id=18, name='Trade', order=17, label='Trade'}, {id=19, name='Banking Technology', order=18, label='Banking Technology'}, {id=20, name='Embedded Finance & BAAS', order=19, label='Embedded Finance & BAAS'}, {id=24, name='Digital Assets', order=23, label='Digital Assets'}, {id=26, name='Lending', order=25, label='Lending'}], x_formerly_known_as_twitter=https://x.com/newgensoftware})
Products and Services
| Products and Services |
Description |
| Agentic Intelligence |
Drives real-time decisions and dynamic actions with intelligent, context-aware agents embedded across end-to-end journeys. These AI agents support regulated decision-making by interpreting context, applying rules, and orchestrating journeys. From credit assessments to compliance monitoring, they ensure decisions are explainable, auditable, and adaptive, helping meet supervisory expectations while strengthening customer trust. |
| Data Intelligence |
Enables financial institutions to design, train, and continuously refine predictive models that evolve with every interaction. Business and risk teams can build models without heavy IT dependence and retrain them as new data flows in, ensuring accuracy and relevance over time. Banking-tuned models support precise, real-time insights for credit scoring, thin-file borrower evaluation, customer behavior, and risk monitoring. The outcome is informed lending and proactive risk management. |
| Content Intelligence |
Documents continue to anchor onboarding, KYC, trade finance, and regulatory reporting. Content Intelligence accelerates these document-heavy processes through intelligent extraction, document summarization, and vectorization of content. It digitizes, contextualizes, and archives information, turning it into structured, decision-ready assets and creating a living knowledge base that evolves with every interaction |
| Communication Intelligence |
Enables timely and hyper-personalized communication across customer journeys. It provides predefined and reusable templates, along with capabilities for template generation and automation, ensuring faster and compliant design. Financial institutions can deliver transparent disclosures, regulatory updates, and targeted outreach programs at scale, enhancing both compliance and customer experience. |
| Process Intelligence |
Low-code process design empowers financial institutions to respond quickly to change. Whether launching new products, integrating with digital public infrastructures, or complying with updated regulations, processes can be built, tested, and adapted rapidly, reducing time-to-market without compromising oversight. The rule engine streamlines the authoring of decision logic, while intelligent case management allows users to manage every case in one place. |